Ratikanta Biswal* Manoranjan Dash** Kalpana Sahoo***
SYMBIOSIS OF E-CRM IMPLEMENTATION AND CHANGE MANAGEMENT
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Ratikanta Biswal* Manoranjan Dash** Kalpana Sahoo***
Smrita Jain* Vibhor jain** Sachin Bhardwaj***
DR.S.KALAISELVI*
Maansi Kataria*
Dr. Ramesh Lal Dhanda* Ritu Jain**
Nidhi Khurana* Gaurav Bakshi** Dinesh Babu Khurana***
Dr. Preeti Singh* Harpreet Singh Bedi**
Prof. Dipesh D. Uike* Shweta Y. Japulkar**
Alka Rani*
Ravi Kant Sharma*