Dr. Antony Joseph K1, Dr. Antony Thomas2, Dr. Mini Joseph3, Aleena Bosco4
Technology handling capability of Customers and front line Staff: The key determinants to Customer Relationships in the Modern Banking Services- Evidence from Kerala

Dr. Antony Joseph K1, Dr. Antony Thomas2, Dr. Mini Joseph3, Aleena Bosco4
Dr. Lalitha Balakrishnan1, Mrs. Pavitra.M.Davey2
Yeshimebet Demissie1, Prof. D. Lalitha Rani2
Dr. D. M. Sheaba Rani1 Lemma Nigussie Zergaw2
INDU GOYAL1, DR.K. K. KANSAL2
Dr. Meenakshi Anand1, Vani Tyagi2
Ms. Shilpa Shetty H1, Ms. Gopika Unnikrishnan2
Mr. SUDHANSHU GUPTA
Dr.PRASHANTB. ASHTURKAR MR. SATISH R. PHARATE
Dinesh Kumar1, Ashish Kumar2